8. Confidentiality and Privacy Policy

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8.1.  Your privacy is of the utmost importance to RFurber – I am registered with the ICO (Information Commissioners Office) which means I need to tell you what data I am collecting from you and what I intend to do with it.

 

8.2 An emergency contact number and your address are required for health and safety reason because the service is being provided remotely.

 

8.3 Your age and date of birth are collected to perform and prepare for the contract, this enables me to make a powerful script and include your age in the session.

 

8.4. Your email will only be used for marketing with your permission. Your email is needed to prepare for the contract.

 

8.5. Any information that is collected from you as a potential client or client, including contact details is held in the strictest of confidence and will never be shared with external parties without your express permission with the following exceptions:

 

8.6.1. Self-Harm: RFurber may need to contact your GP and/or other organisations if it appears that you are suicidal or intend to carry out serious self-harm.

 

8.6.2. Abuse/Injury to a Minor: RFuber is legally required to report any abuse towards a minor to the appropriate authorities should you divulge any such information.

 

8.7.   In order to meet Continuous Professional Development (CPD) requirements, anonymous case histories are sometimes discussed with peer-support groups and supervisors. Please note that no personal details are ever shared.

 

8.8. How long will I store your data from a session for and how will I dispose of it:  I will keep your session notes for 7 years. I will shred this and delete your online intake form after this 7 year timeframe. I will delete your phone number and all emails from my devices 1 month after our work finishes. 

 

8.9. Any external websites and online service providers that are used will be checked for GPDR compliance.